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30 Day Promise: Love it or return it

It's not just fabric - it's a gateway to self-expression.

  • Frequently Asked Questions

Yes, anything ordered on our pre-order site is guaranteed to come in a continuous length. When you place an order, please note that 1 quantity represents half a meter of fabric. If you order more than 1 quantity, rest assured that your fabric will be delivered as one continuous piece.

We're thrilled that you've chosen to pre-order with us! At Fabric by Missy Rose, we understand how eager you may be to receive your order and start creating magic. Please allow approximately 8 weeks from the pre-order close date for your order to be shipped to you.

Choosing the right scale size for your project is essential to achieving the desired effect. At Fabric by Missy Rose, we offer two scale options for our fabrics: regular scale and mini or mega scale.

The scale refers to the size of the images on the fabric. To determine the scale of a particular fabric, you can find detailed information on the product listing. We provide clear indications of whether a fabric is available in regular, mini, or mega scale.

When it comes to selecting the scale size, personal preferences play a significant role. Some individuals prefer the mini scale for their smaller items, as it provides a delicate and intricate look. On the other hand, some enthusiasts love the mega scale, which offers bold and eye-catching designs.

Please note that each fabric is available in either mini or mega scale, not both. This is because not all patterns are suitable for both large or small scales. However, all fabrics are available in regular scale, ensuring a versatile option for various projects.

Of course! We understand that circumstances may change, and we want to provide you with flexibility when it comes to your pre-order. Here's what you need to know:

Cancellation: You can cancel your pre-order at any time. We want you to be completely satisfied, and if for any reason you decide to cancel, we respect your choice. Simply reach out to our customer support team, and they will assist you in cancelling your order promptly.

Modification:
Depending on the stage of the printing process, it may be possible to modify your pre-order. If you wish to make changes, such as adjusting the length of the fabric, we can certainly accommodate that request. However, please note that adding more fabric to your order may not always be possible. We prioritise fulfilling pre-orders before offering additional fabric availability. But don't hesitate to check with us! Our team will do their best to assist you and provide options based on availability.

Absolutely! We want you to be completely satisfied with your purchase. If for any reason you need to exchange or return your pre-ordered fabric, we're here to assist you.

We offer a 30-day return policy for pre-ordered fabric, as long as it remains unwashed and in new condition. Your satisfaction is our top priority, and we want to ensure thatyou have the flexibility to make changes if needed.

When returning your pre-ordered fabric, you have two options: a refund or store credit. We understand that everyone's needs are different, which is why we're happy to accommodate your preference. Whether you prefer getting your money back or exploring other fabric options with store credit, the choice is yours!

Yes! We understand the importance of being able to see and feel our fabrics before making a purchase. That's why we offer samples of each base fabric in convenient square sizes with all relevant fabric information printed.

Our sample squares are designed to give you a realistic representation of the fabric, allowing you to make informed decisions and choose the perfect fabric for your creative endeavours.
Feel the softness, examine the drape, and let your imagination run wild as you explore the possibilities.

You can purchase
them here

We understand that combining shipping can help save on costs and make the ordering process more convenient. Here's what you need to know about combining shipping at Fabric by Missy Rose:

Preorders from different rounds: Unfortunately, we are unable to combine shipping for preorders from different rounds. Since these preorders will arrive at different times, it becomes challenging for us to hold orders back for extended periods due to limited shelf space. However, rest assured that each package will be carefully prepared and shipped as soon as it becomes available.

Orders within the same round: If you have placed multiple orders within the same round, we may be able to combine shipping depending on the stage of production. Our team will assess the progress of each order and determine if it's possible to consolidate them into a single shipment. This helps streamline the shipping process and reduces any potential inconvenience.

We would absolutely love to have the opportunity to meet each and every one of you in person. However, at Fabric by Missy Rose, we currently operate exclusively online. While we don't have a physical storefront, we're committed to providing an exceptional online shopping experience that's just a click away!

Our online platform allows us to reach customers far and wide, ensuring that you have access to our extensive collection of beautiful fabrics from the comfort of your own home. We understand the importance of convenience and accessibility, which is why we've crafted a user-friendly website where you can easily browse, select, and purchase your favourite fabrics.

We know how exciting it is to receive your fabric and start working on your creative projects. That's why we want to keep you informed every step of the way! Here's how you'll know when your order has been shipped:

Once your order has been processed and shipped, you will receive a shipping confirmation email with a tracking number. This email will be sent to your designated email address, so
be sure to check your inbox regularly including spam. Our friendly team will make sure to include all the necessary shipping information, including the expected delivery date.

To ensure reliable and secure delivery, we partner with Australia Post for all our shipments. With their trusted services, you can rest assured that your package will be handled with care and delivered to your doorstep in a timely manner.

Tracking your order is easy! Simply click on the tracking number provided in the email, or visit the Australia Post website and enter your tracking number there. This will allow you to follow the progress of your package as it makes its way to you. You'll have peace of mind knowing exactly where your fabric is and when it will arrive.

We understand that staying informed about the progress of your order is important to you, and we want to make it as easy as possible for you to keep track of the printing schedule. Here's how you can stay up to date:

Simply follow this link - Printing Schedule

To access our dedicated page for order updates. This page is designed to provide you with real-time information on the status of your order and the printing schedule.

We understand that everyone has different preferences when it comes to fabric types, and we're here to offer you plenty of options that suit your unique style. Currently, we have over 20 different fabric types available for each design. To get the full scoop on each fabric type we offer, head on over to this page

Fabric Information

There, you'll find detailed information about each base. We want to make sure you have all the information you need to choose the fabric that's just right for your project.

Ah, the age-old question! We want to make sure your fabrics stay fresh, vibrant, and ready for all your creative endeavours. Washing them properly is key to maintaining their beauty and longevity.

When it comes to washing your fabric, we recommend following the same care instructions that you intend to use for your finished item. Each fabric type may have different requirements, so it's essential to consider the specific needs of your project.

Here's a handy tip: Before you start cutting and sewing, we highly recommend giving your fabric a gentle wash. This ensures that your fabric is pre-shrunk. Keep in mind that some fabrics can shrink up to 10 percent on the first wash, so this step is crucial to avoid any surprises after you've completed your masterpiece.

To maintain the quality of your fabric, we suggest using a mild detergent and washing it in cold water. Avoid high heat, harsh detergents, and bleach, as these can damage the fibres and affect the colour vibrancy.

Remember, every fabric has its unique charm and characteristics, so it's always a good idea to check the individual care instructions provided with your purchase. Following these guidelines will help you keep your fabric looking its best for years to come.

Absolutely! We believe that creativity knows no boundaries, which is why we're thrilled to offer worldwide shipping. Wherever you are in the world, we'll make sure your fabulous fabrics find their way to your doorstep.

If you don't see your shipping location listed during checkout, no worries! Simply reach out to our friendly team, and we'll happily add it for you. We're here to make sure everyone can experience the joy of receiving our beautiful fabrics, no matter where they are.

We're thrilled that you're interested in joining our rewards program! Becoming a part of our program is easy and rewarding. Here's how you can join:

1.  Simply follow this  link  to access our rewards program page. There, you'll find all the information you need to get started.

2.  If you've already made a purchase with us but hadn't joined the rewards program yet, don't worry! You will still earn rewards points through your designated email. We want to make sure you're rewarded for your loyalty, even if you didn't sign up before checking out.

3. By joining our rewards program, you gain access to your personalized dashboard. This dashboard allows you to track and monitor your rewards dollars, so you can easily see how much you have to spend on your next fabric purchase. It's like having your own treasure chest filled with savings!

The best part? Joining our rewards program is absolutely free! We believe that loyalty should be celebrated and rewarded, which is why we've made it accessible to all our valued customers.

We want to make your shopping experience with Fabric by Missy Rose as convenient and secure as possible. That's why we offer multiple secure payment methods on our website. We believe in giving you the freedom to choose how you'd like to pay.

When you shop with us, you can use popular payment options such as Visa, debit cards, Afterpay, Laybuy, PayPal, Apple Pay, Shop Pay, and many more. Our aim is to provide a variety of options to cater to your preferences.

If you have a specific payment method that you prefer, and it's not currently available on our website, just let us know! We're more than happy to explore adding it for you. Your satisfaction is our top priority, and we want to ensure that your checkout process is smooth and tailored to your needs.

Rest assured, our website is fully secured and protected, so you can shop with confidence. We take your privacy and security seriously, and we go the extra mile to ensure that your information is safe during your transaction.

Yes, we do! Our gift cards have no additional processing fees and are delivered by email with checkout redemption instructions.

Here's how you can get in touch
with us:

Email: For a prompt response, you can email us at missy@missyrose.com.au

Social Media Messaging: You can also reach out to us through Facebook and Instagram Messenger. We're just a message away! Whether you have a question about our products, need help with an order, or simply want some creative inspiration, our social media channels are a great way to connect with us.

Contact Page: Another option is to visit our contact page on our website. Fill out the form provided with your details and query, and we'll make sure to get back to you as soon as possible.

We understand that communication preferences can vary from person to person, so we offer multiple avenues to ensure your convenience. Choose the method that works best for you, and we'll be delighted to assist you.

  • I absolutely adore the bold and playful prints from Fabric by Missy Rose! Not only do they offer a wide range of specialised prints that I've never seen before, but they also provide an extensive variety of fabric types to choose from.
  • I can't get enough of Fabric by Missy Rose! Their designs are absolutely fabulous and unlike anything I've seen. They offer a wide range of fabric bases that are perfect for all my creative projects.
  • These fabrics are simply extraordinary. As a fashion enthusiast, I'm always on the lookout for unique and versatile pieces that stand the test of time, and boy, do they deliver!
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